03-17-2016 08:42 AM
It looks like your questions were resolved via TAC and I hope everything is working as expected now. I am going to post the resolution below just incase anyone else has the same question:
This is a single hotfix suitable to all currently supported BvTM VA (virtual appliance) versions: 9.9, 10.0r1, 10.1, 10.2 and 10.3. (If you are running 9.8 or earlier, an upgrade to 9.9 or later is required first.) This can be installed via the admin UI (System > Traffic Manager > Software Upgrade) and will need to be installed on each cluster member individually. After upgrading all of them, they should then be rebooted, one at a time.
If you wish to confirm the change before and after, you can run the following command from the command line to view the eglibc version:
# ldd --version