The Water Cooler

  • 1.  Create staff (user) accounts so they can access partner portal content

    Posted Aug 09, 2016 09:20 AM

    Hi:

     

    I just created a Brocade account and want to add additional staff members so that they have access to content.  Is this something I can do or does each staff member have to request access from Brocade directly? 


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  • 2.  Re: Create staff (user) accounts so they can access partner portal content

    Posted Aug 09, 2016 10:21 AM

    @JOC

     

    each user must have his owned account/login ( email address ) and must submit a registration form.


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  • 3.  Re: Create staff (user) accounts so they can access partner portal content

    Posted Aug 09, 2016 01:52 PM

    Hi @JOC,

     

    There are several ways to add staff to a Brocade account. They can register themselves as Antonio suggested (all they need is a contracted serial number), or you can log in and choose the "Upgrade" option in the upper-right-hand of your MyBrocade screen. From there, you can enter your Brocade ID and grant / receive access. Or, if it is a large group that needs to be added, you can have your SAM add them, combine accounts, etc. A last option would be to email webcustomercare@brocade.com and have them modify your account / ID as needed.

     

    Hope this helps,

     

    Denise


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